Our passion is helping executives increase their leadership effectiveness to achieve their goals in less time, with greater satisfaction and a positive impact on the bottom line.
 
     
 

 
 

September, 2004
U.S. Library of Congress ISSN 1549-893X

Welcome to Leadership Hand™, a monthly e-newsletter
to increase your leadership effectiveness more quickly and
enjoyably with bottom-line results.

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1. A Leader's Auto-Pilot: Effective Feedback

I recently read an article in Invention and Technology magazine on Bradford Parkinson, a pioneer of Global Positioning Satellite. This technology is so revolutionizing it has been called the 9th utility. That is pretty heady company with things like water, electricity, and gas.

My earliest experiences with GPS were, of course, on the water. It changed finding yesterday's hot fishing spot from an imprecise art to an exact science. GPS relies upon 3 coordinates to pinpoint your destination and coordinates that information with equipment like a boat's auto-pilot. The auto-pilot then makes the moment to moment course corrections. When the water is smooth, fewer corrections are needed. Rough weather and strong currents mean constant assessment and adjustment as the boat shifts off-course.

What is the leader's equivalent of auto-pilot? Effective feedback. If you are not giving and receiving feedback on a daily basis, it's likely you and your team are not operating at maximum efficiency. Worse, rather than gentle curves as you course correct en route to your goal, you could wind up with your project aground or a mutinied crew.

There are two types of feedback: appreciative or affirming, and course correcting. Both are necessary. Three questions to ask yourself are:

1. How much feedback am I providing daily? You should give it throughout the day and week. You could even set aside a regular time to ensure this becomes a habit and that you develop your feedback skills.

2. What's the ratio of appreciative feedback to corrective? The majority of your feedback should be appreciative. If you are not familiar or comfortable with it, your first task may be identifying opportunities to provide it.

3. How effective is my feedback? Here's where you get to ask for feedback on your feedback. You can ask the person what he heard you say, what he believes your intent was, and what behaviors the feedback encourages him to engage in.

Set goals for each question and track how you are doing daily for a week or two. Unless you are working with a coach, do not skip tracking and do not skip it if you are working with one! It is too easy to get caught up in the day to day business challenges without the reminder and opportunity for reflection that tracking provides.

Next month I will offer guidelines to giving effective feedback. Giving effective, frequent feedback is a skill that can be practiced and learned serving you and your team beautifully. Make a commitment and be sure to get feedback on your efforts!

Here's to Engaging Your Auto-Pilot…

Beth Hand

© Copyright 2007, Beth Hand. Beth Hand, MBA helps leaders increase their effectiveness and satisfaction, now and for the future. She can be reached at (+1) 703.820.8074 or via her website www.leadershiphand.com.

 

2. Executives in Career Transition

If you are an executive in career transition or considering one, come meet other executives from diverse industries, share tips and contacts to speed the transition process and increase your job search effectiveness.

Hand Associates is the host for Execunet executive networking meetings in alliance with DBM (formerly Drake Beam Morin), a global provider of strategic HR solutions. If you are living in or traveling to Richmond, Virginia, check our web site for details www.leadershiphand.com/resources.


 

 

3. Congratulations on Landing!

Congratulations to each of the executives who have landed in the past months! While you will be missed at the meetings, we are delighted your hard work has paid off.

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© Copyright 2004, Hand Associates and Beth Hand • All Rights Reserved

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Alexandria, Va. 22302 USA
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Leadership Coaching & Development
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